Got Questions? We’re Here to Help

At Myco Vitals, we pride ourselves on providing a seamless and efficient shipping experience. We understand how important it is to receive your order promptly, which is why we aim to process and ship your purchase on the same day it’s placed. However, depending on order volume and processing times, it may take 1-7 business days for your order to be dispatched.

Once your order has been shipped, you’ll receive a shipping confirmation email with tracking details so you can monitor its progress. If your order experiences any unexpected delays or if you have concerns about your shipment, our dedicated support team is here to help. Simply reach out to us at support@mycovitals.com, and we’ll ensure your issue is resolved as quickly as possible.

Your satisfaction is our priority, and we’re committed to making sure your products arrive safely and on time so you can start your wellness journey without delay.

Once your order is processed, it will be handed over to our trusted mail carrier for delivery. For domestic orders within the USA, we aim to ship all packages within 1-3 business days from the time the order is placed. After shipping, standard delivery typically takes an additional 3-7 business days, depending on your location and the carrier’s schedule.

In total, you can expect to receive your order approximately 4-10 business days after purchase. While we strive for timely delivery, unforeseen circumstances such as weather or carrier delays may occasionally impact shipping times. Rest assured, we’ll keep you updated with a shipping confirmation email and tracking details as soon as your package is on its way.

If you encounter any issues with tracking or experience unexpected delays, please don’t hesitate to reach out to us—we’re here to help! For the best experience, we encourage you to review our return policies and contact information in case you have additional questions.

At this time, we are only able to ship within the United States and do not offer international shipping. We understand that many of our customers around the world are interested in our products, and we truly appreciate your enthusiasm for Clean Nutra. However, due to logistical challenges, regulatory requirements, and varying customs policies, we are currently unable to process orders outside the USA.

We are continually exploring ways to expand our services and reach a global audience while maintaining the highest standards of quality and compliance. If you’re located outside the U.S. and would like to stay updated on any changes to our shipping policies, please feel free to reach out to us or sign up for our newsletter. We’ll be sure to notify you if international shipping becomes available in the future.

In the meantime, we remain committed to serving our domestic customers with fast, reliable shipping and exceptional customer support. Thank you for understanding, and we hope to bring our products to more corners of the world soon!

Once your order has been shipped, we’ll send you a shipping confirmation email that includes a tracking link and tracking number. This allows you to monitor the status and location of your package at every step of the shipping process, ensuring transparency and peace of mind. Simply click on the tracking link or enter the tracking number on our website or a carrier’s one to get real-time updates on your delivery.

If you haven’t received your tracking information within three business days after placing your order, there may have been a delay in processing or an issue with the email delivery. In such cases, we recommend checking your spam or junk folder first. If you’re still unable to locate the tracking details, don’t hesitate to reach out to our customer support team for assistance. We’re here to help resolve any issues and ensure you stay informed about your shipment.

Your satisfaction is important to us, and we strive to make the tracking process as seamless and straightforward as possible. If you have any questions or need further clarification, feel free to contact us—we’re always happy to assist! support@mycovitals.com

We currently offer standard shipping through trusted carriers like USPS, FedEx, and UPS . These reliable shipping methods ensure your order is delivered safely and efficiently to your doorstep. While we do not currently offer expedited or overnight shipping options, our standard shipping is designed to provide timely delivery within our estimated shipping window of 1-3 business days for processing, followed by 3-7 business days for transit, depending on your location.

If you have a preference for a specific carrier (USPS, FedEx, or UPS), please note that we cannot guarantee a particular service unless specified at checkout. However, rest assured that all our shipping partners are carefully selected to meet our high standards of quality and reliability.

As we continue to grow and improve our services, we may expand our shipping options in the future. If you have any questions about our current shipping methods or need further clarification, feel free to reach out to our customer support team—we’re always here to help!

Yes, we are happy to ship to P.O. boxes! We understand that many of our customers rely on P.O. boxes for their deliveries, and we want to ensure everyone has access to our products. Whether you’re at home or prefer the convenience of a P.O. box, rest assured that your order will be delivered without any issues.

Please note that all shipments to P.O. boxes are sent via carriers that support this service, such as USPS. While FedEx and UPS do not deliver to P.O. boxes, we’ll ensure your order is routed through a compatible carrier to avoid any delays.

If you have any questions about shipping to your P.O. box or need assistance with your order, don’t hesitate to reach out to our customer support team. We’re here to make sure your experience with us is seamless and stress-free!

We take great pride in ensuring our products are carefully packaged and delivered to you in perfect condition. However, if your item arrives damaged, broken, or unsealed, we sincerely apologize for the inconvenience and are here to make it right.

Absolutely! We offer hassle-free replacements for any damaged or compromised products. Simply reach out to us at support@mycovitals.com, provide details about the issue, and include photos of the damaged item if possible. Our team will promptly review your request and send out a replacement as quickly as possible—often within 1-2 business days.

Your satisfaction is our top priority, and we’re committed to ensuring you receive the high-quality products you expect from Myco Vitals. If you have any questions or need further assistance, don’t hesitate to contact us. We’re always here to help and ensure your experience with us is a positive one!

Once an order has been placed, changing the shipping address can be challenging, especially if the product has already been shipped. Unfortunately, after the package is in transit, we are unable to modify the delivery destination. This is why we strongly encourage you to double-check your shipping address before completing your purchase to ensure accuracy and avoid any issues.

If your order has not yet been shipped, there may still be an opportunity to update the address. In this case, please contact our support team immediately at support@mycovitals.com, and we’ll do our best to assist you. While we cannot guarantee changes can be made, we’ll make every effort to accommodate your request whenever possible.

To avoid similar situations in the future, if you need to update your shipping address for upcoming or recurring orders, our customer support team is happy to help. Simply reach out to us, and we’ll ensure your information is updated promptly. Your satisfaction is important to us, and we’re here to guide you through every step of the process!

We’re truly sorry to hear that your package hasn’t arrived—your satisfaction is our top priority, and we’re here to help resolve this issue as quickly as possible. If you haven’t received your order, please don’t hesitate to reach out to us via email at support@mycovitals.com.

Once we’re notified, our team will promptly investigate the issue by checking the shipping status, tracking details, and carrier records to determine what may have happened. Whether it’s a lost package, an address error, or a delay with the carrier, we’ll work tirelessly to ensure the situation is resolved and make things right for you.

To help us assist you more effectively, please include your order number and any relevant details in your email. Rest assured, we’re committed to ensuring you receive your order and have a positive experience with Myco Vitals. Don’t hesitate to contact us—we’re always here to help!

At this time, our shipments are not insured. However, we are fully committed to ensuring your satisfaction and making every effort to resolve any issues that may arise during the shipping process. If you encounter a problem with your shipment—whether it’s lost, damaged, or delayed—please don’t hesitate to reach out to us via email at support@mycovitals.com.

Our dedicated customer support team will investigate the issue promptly and work with you to find a fair and timely resolution. While insurance is not included, we take full responsibility for ensuring your experience with Myco Vitals is as smooth and stress-free as possible.

If you have any concerns about your order or need assistance, we’re here to help! Your trust and satisfaction are important to us, and we’ll do everything we can to address your needs quickly and effectively.